These Terms of Service are an agreement between Texas Inference Inc ("Texas Inference" or "we") and the organization that uses our lanes and GPU rentals (the "Services"). That organization is the "Customer" or "you". The person who accepts these Terms confirms authority to bind it.
1. The Services
1.1 Lanes. A lane runs an AI model for your team on Texas Inference servers. Your order names the model, the number of seats and whether the lane is ephemeral or persistent.
1.2 GPU rentals. A rental gives you one to eight NVIDIA GPUs in a confidential virtual machine for a day, week, month or quarter. You run your own software on it.
1.3 Attestation. Each lane session and each rental comes with an attestation report signed by the hardware. You may verify it with your own tools.
1.4 Business use only. The Services are for organizations. They are not for personal, family or household use.
2. Orders and Other Documents
2.1 An order is a reservation made on our site or a written order signed by both parties. It sets the service, the term and the price.
2.2 These documents also apply. When they conflict, they take priority in this order: your signed order or deposit terms, the Data Processing Addendum, these Terms and the acceptable use rules in section 7.
2.3 An MOU records interest only. It is not an order and does not bind either party.
3. Fees and Payment
3.1 You pay the prices in your order. We charge by ACH through Stripe. Service starts once the payment settles.
3.2 Deposits. A deposit is prepaid credit. It draws down from the day your service goes live. The deposit terms you accepted set when it can be refunded. We keep deposits in a bank account separate from our operating funds and do not spend them before they draw down.
3.3 Fees are not refundable except as the deposit terms, the DPA or section 12.3 provide.
3.4 Prices do not include taxes. You pay any applicable sales or use tax. We pay taxes on our own income.
3.5 We may suspend the Services under section 9 when an amount is more than 30 days late.
3.6 Late payment. An amount more than 30 days late carries interest from its due date. The rate is 1.5% a month or the highest rate the law allows, whichever is lower. You also pay the reasonable costs of collection.
4. Customer Content
4.1 You own everything you send to a lane or place in a rental. You also own everything a lane returns to you. Together these are "Customer Content".
4.2 You give us a limited right to process Customer Content only to provide the services to you. We get no other right to it.
4.3 We never use Customer Content to train, fine tune, evaluate or improve any model.
4.4 The Data Processing Addendum governs the retention, location and access of Customer Content. It covers Customer Content from arrival until it is answered, dropped or erased.
4.5 Feedback. You may send us suggestions, ideas or other comments about the Services. We may use them without restriction and without obligation to you. Feedback is not your confidential information.
5. Confidential Computing
5.1 We process Customer Content only inside confidential virtual machines in Texas. The hardware encrypts their memory while they run. We have no route to read Customer Content in plaintext.
5.2 Confidential computing lowers risk. It does not remove it. A flaw in the hardware, its firmware or our software could expose data. We notify you of any such flaw that affects your service under the DPA.
5.3 We cannot recover your data. We keep no backup of Customer Content. A rental's local disk is encrypted with a key you hold. You unlock the disk after each restart. Data is lost if you lose the key or if the rental ends before you copy the data off. We cannot recover it.
5.4 We cannot see what you run. We cannot read Customer Content and do not monitor it. We act only on what we can see: billing records, traffic volumes, attestation results and reports from others.
6. Your Responsibilities
6.1 You must keep your account credentials, API keys and rental keys secure. You are responsible for all activity under them.
6.2 You are responsible for your users, your content, the software you run on a rental and the way you use outputs.
6.3 Lanes run open weight models made by third parties, including NVIDIA's Nemotron. You agree to follow the license of each model you use. We provide that license with your order.
6.4 AI outputs can be wrong. You are responsible for checking outputs before relying on them. That matters most for legal, medical and financial decisions.
7. Acceptable Use
7.1 You will not use the services to:
- break any law or help anyone else break one
- infringe anyone's intellectual property or privacy
- make malware or attack or probe systems without permission
- send spam or run phishing
- mine cryptocurrency
- develop weapons of mass destruction or missile systems
- produce sexual content involving minors, in any form
- run systems whose failure could cause death or serious injury without a qualified human in control
7.2 You will not resell the Services or give anyone outside your organization access to them without our written consent.
7.3 You will not attempt to defeat the confidential computing protections. You will not reverse engineer the Services or tamper with attestation reports.
7.4 Copyright infringement. We respect the intellectual property rights of others and expect users of the Services to do the same. If you believe that any material on or through the Services infringes your copyright or other intellectual property rights, send the relevant information to [email protected]. We reserve the right to review every request and to take the action we consider appropriate. That may include removing or restricting access to the material and terminating the accounts of repeat infringers. Knowingly submitting a false or misleading claim may create liability under applicable law.
8. Export Controls and Sanctions
8.1 The services include advanced GPUs and AI models that are subject to US export controls and sanctions.
8.2 You confirm that you are not located in, organized in or controlled from a country under a comprehensive US embargo. You confirm that you are not on a US government list of restricted parties, and that you are not owned or controlled by anyone who is.
8.3 You will not let anyone use the Services in breach of US export control or sanctions law. That includes access from an embargoed country and any use for weapons development.
8.4 We may ask for information that confirms your identity, your ownership and your intended use of the Services. We may ask before we release GPUs or start a lane and at any time after. We may refuse or end service if you do not provide it.
9. Suspension
9.1 We may suspend the Services for a breach of section 7 or 8, for payment more than 30 days late or when the law requires it.
9.2 We give you notice and 24 hours to cure first. We skip that notice only for an immediate risk to our systems, other customers or legal compliance. We then notify you as soon as possible.
9.3 Suspending a rental stops the virtual machine. Your disk stays encrypted and is not erased during a suspension.
10. Confidentiality
10.1 Each party keeps the other's non-public business information confidential. Each uses it only for this agreement and protects it at least as carefully as its own.
10.2 Customer Content is always your confidential information. The DPA governs it.
10.3 Section 10 of the DPA governs any court or government demand for your information. We notify you first unless the law forbids notice. We challenge demands we believe are unlawful or too broad.
11. Warranties
11.1 Our warranty. We warrant that each lane and each rental runs in a confidential virtual machine located in Texas, as the DPA describes. You may notify us that an attestation report for your service failed your verification. We will then remedy the failure or suspend fees for the affected service until an attestation report passes. This is your sole remedy for breach of this warranty.
11.2 Except for section 11.1, the Services are provided as is. We make no promise that they will be uninterrupted, error free or fit for a particular purpose.
12. Term and Termination
12.1 These Terms apply while you have an account or an order. Each order runs for the term it states.
12.2 Either of us may end an order if the other materially breaks this agreement and does not fix it within 30 days of notice.
12.3 If you end an order because we broke this agreement, we refund any prepaid fees for the unused part of the term.
12.4 When an order ends, we erase rentals and drop lane state under the DPA. You must copy your data off a rental before its term ends.
13. Liability
13.1 Neither party is liable for lost profits, lost revenue or indirect, special or consequential damages.
13.2 Each party's total liability under this agreement is limited to the fees you paid in the 12 months before the claim.
13.3 These limits do not apply to payment obligations, indemnities, fraud or willful misconduct.
14. Indemnities
14.1 If a third party claims that our services, as we provide them, infringe its intellectual property, we will defend you. We pay any damages awarded and any settlement we approve. This does not cover third party models, Customer Content or your software.
14.2 If a third party brings a claim that arises from your content, your software or your breach of section 7 or 8, you will defend us.
15. General
15.1 Law and courts. Texas law governs these Terms.
15.2 Changes. We may update these Terms. We give 30 days' notice by email of any material change. A change applies to a paid order only when it renews, unless the law requires otherwise.
15.3 Publicity. We never name you as a customer without your written consent.
15.4 Assignment. Neither party may transfer this agreement without the other's consent. A transfer as part of a merger or sale of the business needs no consent.
15.5 Force majeure. Neither party is liable for delays caused by events outside reasonable control. That does not excuse payment.
15.6 Notices. Send all notices of copyright infringement claims to [email protected]. Send all other notices, complaints, legal demands, feedback and communications relating to the Services to the same address. We send notices to the email on your account.
15.7 Entire agreement. These Terms, your order, the deposit terms and the DPA are the whole agreement. Terms in your purchase order do not apply.
15.8 Waiver and severability. A failure to enforce any provision of these Terms is not a waiver of it. A court that holds a provision unenforceable limits or removes that provision to the minimum extent necessary. The remaining provisions stay in effect.
15.9 Time to bring a claim. Either party must bring any claim arising out of these Terms or the Services within two years after it accrues. A claim brought later is barred.
15.10 No third party beneficiaries. These Terms create no rights for anyone other than the parties.
15.11 US government customers. The Services are commercial computer software under FAR 12.212 and DFARS 227.7202. A US government customer receives only the rights these Terms grant.